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1.5 Based on 59 reviews
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I paid $400 monthly, $3.75 per click for a review that wasn't mine, and good reviews that Yelp wouldn't show since SignPost, their competitor, was involved. I was charged $700 cancellation fee AND then charged $65 more the following month. That is the making for a class action suit, which they just conveniently added me to. I never got my $400 monthly worth or any value, just condescending talk about algorithms. They even reported me to the... Read more

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If they can't get to reported reviews that have threats, foul language, and other vile statements for 3-5 business days, then they need to get more employees. As a business owner, I should not be subjected to this type of abuse. All of the other sites that this mentally ill person posted their threats and vitriol on, removed the vile posts immediately! I've filed a restraining order against the poster, but Yelp is too busy to remove the... Read more

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We ordered a grilled salmon advertised with saffron rice. There was no trace of saffron which is a strong eastern orange spice. The rice was white and flavorless and our complains were dismissed when the waiter assured us that there was saffron in the dish. The $21 price might have been justified if the rice had flavor and the portion was adequate. Neither was the case. Afterwards, we were mistakenly charged for two additional dishes that... Read more

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Recently went to a bar with four stars. While there, my friends and I were groped by the owner and witnessed other things that seemed creepy and weird. I wrote my review, and it wasn't recommended. I searched other not recommended reviews and this sort of thing has been reported many times before and each time it is not recommended. These are reviews of women getting assaulted essentially and none of them are on the official review. The best... Read more

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I see that despite many published articles and reviews questioning what is going on with Yelp's "unbiased" software program that seems nonsensical to all but Yelp, poison pen ratings based on one experience continue to pass muster while other reviews based on years of experience still continue to be buried as not recommended by almighty Yelp. Trying to get an explanation from Yelp is as frustrating as the issue itself. Before taking anything... Read more

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Yelp calls businesses repeatedly. Sales people make promises they know they can't deliver. "We will build a website page for you. We will have our marketing girls get you seen. We will take down bad reviews if you pay $1000 a month" No calls no referrals no clicks only yelp charging you and they refuse to cancel. Yelp management is aware of the tin man bully tactics. Yelp Stoppleman only cares about stock price, not truth. Yelp sales people work... Read more

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Yelp claims they can't be bought off and will not pull negative reviews, a big BS on that. I have to believe yelp takes money from companies to pull negative reviews. I have written good reviews on yelp and have given bad reviews when appropriate. One was a restaurant named Little Grettel in Boerne, TX.and one was a Best Western in the city of Orange CA. I no longer trust any reviews from yelp because I know that info can be removed by them if... Read more

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I bought a deal with a company that no longer goners it I tried for months to contact someone I get emails back but never from anything more than a robot . The customer service always goes to machine and the sales people swear that there's no actual person to speak to . It's only a matter of a 25 dollar refund I really don't understand why it's so complacated . Yelp is lucky they don't have their own page. Read more

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Have had a less than enjoyable relationship with Yelp. (1)We opted for the $600 maximum monthly click package to build up reviews. After 3 months we had 3 customers who actually said they found us on Yelp. 1 sale. Were charged $600 a month. (2) We dropped to the $400 max monthly package. No Calls. Charged $400 a month. (3) Got 2 legitimate reviews from customers. Neither off a Yelp lead. Checked on 8/18/16 and 1 review had been removed. Called... Read more

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I was under the impression that the purpose of Yelp was to share your experience and tell your story. The management at the establishment disregarded my request so I went on Yelp to review them. Yelp contacted me to tell me that my account would be closed if I continued to respond to the manger. I think it's BS that Yelp would side with the establishment when obviously they lied. Besides what does that say about Yelp? Bunch a crooks! Read more

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