Yelp
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Jacksonville, FloridaI have not received a refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rancho Cucamonga, CaliforniaCan't post review
No rights to your own data!
Preferred solution: Let the company propose a solution
User's recommendation: Use Google My Business instead, and yes they allow you to unpublish, disable, and permanently delete listings!
Can never get direct contact. Always *** rate, reason, etc
Preferred solution: Explanation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaHorrible experience with YELP
I agree with many of the comments regarding verified and unverified reviews. This is such total BS.
They should be ashamed of themselves for running such a shoddy *** low life operation.
Yelp's policy about reviews and the recommendation of the reviews are nothing else just discrimination against the businesses, and also against customers. I thought, it is a law in place about reviews, that prevent any company to remove or hide them as they please.
Facebook boosts are much more affordable and do a better job in driving traffic to your site and place of business. Google review is far better. Google maps is awesome too so dont fall for yelp because they will likely be *** down by 2023 for bad business practices.
What does that mean?
Pay for the best advertising spots and to make sure all your reviews go good. Yelp! doesn't assist business owners who are just starting out and using their loyal base to start a small following.
They only help you if you drop heavy amounts of cash into your advertisement through them.
I spoke with a customer representative named Gabrielle who was not helpful and kept repeating same nonsense.
Ultimately Yelp! won't be there for you when you truly need them, customer service for business is at a all-time low unless you use your company's funds.
Preferred solution: Let the company propose a solution
User's recommendation: Dont use Yelp
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pompano Beach, FloridaTook off some 1 star complaints to kindred hospital and isle casino
- No cust serv and takes reviews of for some business
User's recommendation: your review may be removed favor businesses
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaTo help me move a bad review
User's recommendation: I recommend that you do not get any help from these people they did not help me very unprofessional
Somebody changed my businesses hours
Preferred solution: help me to change my business hours because i lose alot of customer
User's recommendation: we open everyday at 5am
Making a report
Preferred solution: Full refund
To edit the phone number out of my review
User's recommendation: Use Yelp.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Manhattan, KansasW-2, former employee
Scam calls for work
Since Ive been with yelp Ive had two legitimate jobs and the past 35 calls in the last two years which three of them this week along have all been from California saying they want their house painted or pressure washed or need some type of work done and when I check out the address the houses are listed for sale and I have gone in a pass to check out some of these homes and three of them I have approached them people were living in there and one couple were astonished and what they were told that I was sent there by this person that they bought the house wanted interior and exterior painted. Both of them said they own the house for 32 years ,they never wanted to paint it so again I tried also to contact office and no success
Mind you I live n FL.. I also get them from TX, MO, MI, UT, NV AZ, basically all out west majority from CA
Preferred solution: No scams
Review post of facility
User's recommendation: Do not post true stories because in most every case the organization will attempt to have it taken down for their reputation as an employer
Nonexistent customer service
I contacted yelp over 48 hours ago relative to conversation threads being deleted with the exception of the most current one. Also experiencing a split screen which is not only annoying but terrible for my purposes.
Talked to a tech for 20 min who could not handle it period. Told me someone from a more experienced tech team would contact me at end of day 2 days later no contact and I am losing valuable biz I pay for.
Inexcusable service and attitude; they need to step up their act and employ techs who don't pass the buck and then no call back- same problem losing biz. Not what I signed up for or am paying for.C
User's recommendation: Check out other ways to generate business
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