steven b Rtm

Avis Budget car rental charges credit card for 5 days without my knowledge for a 2 day rental.

On Monday june10 I called Avis to rent a car ,they asked me for how long,I told them Im not sure ,maybee till friday the 14th.When i arrived they asked me for a credit card ,I told them not to charge my credit card that I would pay when I returned the car.ON the 12th I returned the car,I went to pay,I was told they charged my card till the 14th without my approval.They refused to refund the charges for the 13th and 14th.I called customer service and they refused to refund the money,saying once its billed they can't refund.
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Loss:
$155
Reason of review:
Problems with payment

Preferred solution: Price reduction

Rich m Zny

Hidden legitimate reviews of our business from actual clients we can verify.

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Another complaint about their business practices and refusal to publish legitimate reviews from our actual customers. We opened a case years ago. Yelp has ignored that case when provided the case number. Duck and cover is their dirty mode of operatio
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Reason of review:
Poor customer service
Tammy S Lju
map-marker Wilmington, North Carolina

Will only post 1 star review dispite approving several 5 star review

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I had an owner post a 1 star review. I posted a response. Three other owners posted a 5 star review, which they approved and gave a confirmation number. They are not allowing the 5 star reviews to post. I ask that post the review or delete my business page. I was told neither option was possible. When I told him that was unacceptable he hung up on me. I would like help having my business page deleted from Yelp entirely. Coastal Realty & Mgmt. Co. Tammy Sanders
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Cons:
  • Yelp posted only 1 star review
Reason of review:
Yelp is refusing to post 5 star reviews only posted 1 star review.

Preferred solution: post all reviews on my business page or remove my business listing entitely

Tony P Sjb

Fake reviews

I attempted to place an honest review concerning Texas Roadhouse in Bensalem. The review was not flattering and was promptly removed by Yelp. I posted a second review and it was also removed by Yelp. This is the third time they have removed unflattering reviews of restaurants by me. I read their review guidelines and did not violate any of their policies. They are clearly in the pocket of the businesses they serve. Now when I try to post a review I get an error message which doesn't let me post.
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Anonymous

There THE WORST and will STEAL

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YELP stole MY FIRST REVIEW i worked for and said they love it by laughing. I hope YELP GOS UNDER qnd CLOSES DOWN
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James L Bmb

You People Are Pisspoor Citizens Who Encourage Libelous TOS Violations

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I have warned you before and all you did in response was spam me. Now I'm authorizing my lawyer here in NC to sue you evil assholes. Look at this YELP review: 5.0 star rating 3/2/2019 Previous review The following posting was publicly published in the usenet forum alt.appalachian... Subject: McDonalds Coffee Not Fit to Drink From: NC Judge SAM J Ervin iv REEKING SEWER OF DEPRAVITY Date: Mar 2, 2019, 5:08 PM ...unless it's just been brewed. Last several times I have had coffee from the nearby Mick Dee's coffee on Tunnel Rd. near the tunnel, it has been burnt all to *** by sitting in a carafe on the hot plate. Maybe nobody buys the crap any more and it just sits there and cooks into cinder water. So this coffee I just got is going back for a refund. It tastes like *** I should have just made some coffee in the Mr. Coffee. I have some great new-ground beans that make the most wonderful coffee, and I got the beans on sale at Dunkin' Donuts in Biltmore. It's a shame you can't get good coffee made for you any more. So you have to make your own. Hell, I've even gotten bad coffee at Starbucks, and I haven't been back since. I think that if more people complain, restaurants and coffee shops would be more careful to please your palates. It is a forgery,like another one on the same page, two of many using my name and photograph. You have been notified for months that this libel -- Yes, LIBEL! -- is ongoing and committed by a criminal psychopath in Huntington Beach. You have 7 days to remove all those abusive forgeries. I've had enough of you aiding and abetting violations of my privacy. James L. Smith 828-582-****
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Reason of review:
YELP enables libel by false light
trish m Cdp

Take advantage of business owners

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I signed my business up for a spot on Yelp. I received a call from Yelp asking me to sign up for advertising on the site. I was informed that I could spend $50 a month, so I said yes...I am starting my business so that would be affordable...until I got my credit card bill for $300...and read the small print. Watch out! Once you read the small print; your wallet is now squeezed and so not professional. I really like yelp and used it all the time...I will be deleting the app and speaking out against Yelp and their shady practices.
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Loss:
$416
Cons:
  • How they took advantage of me
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

charles d Ami

Scam artists

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Updated by user May 02, 2019

The only contact from yelp that I received was that they noticed that i paused my ads with them and that they can show me how to get it up and running again. Really?

Well I am the one who turned it off so I am sure I could turn them back on to without their help. They promised me results before having to pay for anything. I was billed $287 + - $10 and I received absolutely nothing for the charges! So what happened to results before having to pay like they sold me on?

Didn't happen. What happened to my account manager that told me i would see results before having to pay? I have never heard from her again!

Tell me who can afford to pay $287 a month for nothing? I will bet no one!!

Original review Apr 02, 2019
signed up and told them I don't want to pay for clicks cause that does nothing for me, was told I would receive calls not clicks. They lied! I was just billed $250+ dollars for 15 days with them and I didn't receive 1 call. I didn't receive anything! I called account manager and was told that's what I signed up for! So I signed up to pay them $250+ for nothing? I don't think so.....Calling my bank to have all charges removed! This company needs to be sued and put out of business straight up scam!
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Loss:
$250
Cons:
  • Being lied to and cheated by yelp
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Stacy K Zuc

Yelp is a Rip Off

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Yelp is a Rip Off
I was told contact me anytime with questions or concerns and we will work together. Ive been emailing for weeks, including to customer service but NO RESPONSE! Of course, they sure drafted their $ out on the 1st, NO GRACE PERIOD. Paying for clicks is actually the maximum amount they quote prorated by days, which can be even more if you have a lot of clicks. TOTAL RIP OFF when the ad is WRONG, they change 5 star reviews to 1 and they do not offer a remedy or refund!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Maryville, Tennessee

Suppresses my good reviews

Operated my taxi business (Lightning Taxi, Knoxville, TN) for the first three year without a single Yelp review. After multiple calls from Yelp begging me to pay them for click-through calls, I told them to stop calling me because I have no intention of ever paying them for customers. That was Aug, 2016. Within a week, a 1-star review from someone who never rode in my cab shows up on my Yelp page. This "person" has not posted a review since then but the 1-star review still shows in addition to 2 more 1-star reviews from "yelpers" with only 1 review ever. Now, I have ten 5-star reviews from legit regular customers that are being suppressed by Yelp because they "aren't active users", even though one of them has 22 reviews and 30 friends on Yelp. None of the three 1-star reviews have EVER done another review for another company. Wtf
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Anonymous

LYING SALES PROMOTION REPS

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THEY LIED !!! Rep gets on the phone and tells me about a FREE $300. Promotion. Just Cancel BEFORE The Free two Week period Is up And You Wont Have To pay anything. Took my CC Information. When I Called Ten Days Later, Someone From "Management" Told Me, We are Not running That Type Of promotion , I Have to Pay By Click For The Amt Of "Clicks" I have Received. And I owe So Far 279. The Sales person Conveniantly Not There When I Called. And This so called Manager Argued With Me. I HATE These People. They are Lying *** I Have to Cancel my CC Because Of This
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Loss:
$279
Cons:
  • Supports false statements
  • Policies
  • Customer service
Reason of review:
LIARS LIARS LIARS EXTORTIONISTS
Nitro Rgu

Liars, cheats and thieves

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Yelp made alot of promises to get me to sign up. Once there they failed to supply what they promised. When we cancelled the account they upcharge us to make up a difference. They claimed 4 clicks cost us $322.00 PRICE GOUGERS!!
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Reason of review:
Pricing issue
Valerie V Tdh
map-marker Anaheim, California

"Popular plumber" Misleading Advertising

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I called the "smell good plumber" to clear a stopped up kitchen sink since they quoted a $99.00 price to open clog. Plumber was on time and very clean and presentable, polite and professional. He quickly and with a minimum of noise opened the clog. When I inquired why he had two different machines with him the replay was he cleared a small hole in the clog which was the $99.00 price as stated. If I wanted the clog completely cleaned out the price was $350.00. Was the advertising a lie -no. It was and I gather still is extremely misleading. I tell all of my friends not to call and I certainly will never contact them again.
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1 comment
Machele Imf

Going to a website like Yelp for leads on whom to call for any type of service is not a good idea. Most, if not all towns have many plumbers and you probably know someone who has had occasion to use one.

Talk to friends, neighbors, etc. for a referral to a good, reliable one---never pick someone whose name you got from a website. Now you know. This is how we learn.

A good plumber will have but one machine which is inserted into the sink and is called a "snake" in common parlance.

It is electrically-driven and once inserted into the drain will whirl around, cleaning the clogs---there are usually more than one---all the way down the drain line until he reaches the main drain which is much larger, allowing the clogged material(grease, food, etc.) to flow out to the sewer drain. Call a good plumbing company in town next time or now if you still have a clogged drain.

Anonymous

Unfair Business Practices

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For years I have been trying to reason with Yelp as a small business owner. Things have gotten SO BAD. Yelp literally has no one and nothing controlling the way they conduct business. Everything from the mysterious customers with 1 star reviews that of course never can be removed due to "not enough information that it was not your business" to harassment calls to bully me into advertising after repeatedly asking them not to do so. The reps are extremely rude and obnoxious, absolutely unpleasant to do business with even if I wanted to. But somehow, when I am on the other side of the receiving end, Yelp does not care about the way they treat me?! Hmm, I wonder if this is the same treatment I am allowed to exercise with the Yelp users "leading by example?" I have had reviews that are clearly saying that those people did not move with our company and when I reach out to Yelp with multiple attempts to get the customers' information so I can contact them (other than the direct message that no one answered in a year), they claim to not being able to provide that, they are also not able to provide 1 single piece of proof that those customers moved with us (not a text, email, call record) NOTHING. So it seems that we just have to let them speak their mind and be merry. Moreover, when I ask why the reviews are maintained on the website seeing how those reviewers are not "matching the requirements for the FAMOUS software to remove them" the answer comes in a very interesting way - because you can't see how customers may be using Yelp to navigate to different websites and look up information which makes them "active users". Hmm, so the invisible and untraceable way to prove anything, good thinking! As for the customers that I have prove for moving with us and their 5 star reviews (WITH PHOTOS), those simply do not match those amazing requirements of the software and are removed almost on a daily basis right after I decline to advertise with Yelp. It's a disaster and an unheard of business conduct in this day and age! Yelp gets away with everything!!!! It's impossible to count on their support, to have them review the complaints that very unreasonable people post (such crazy things they write that it's inconceivable as to how can one even EVER make them happy) but who cares, right? Since Yelp never checks any facts, people with a strong presence and "Elite" of a free-to-use public website (why are they even called Elite?) can easily misuse this "review given power" and abuse the business by saying all kinds of nonsense and expecting to get discounts or special treatment in a threat of a bad review by them. YELP is a disgrace to a business community, I do not know how they sleep at night.
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Reason of review:
Bad quality
Dr C Nqr
map-marker Stamford, New York

Exposing Truth one line at a time

Yelp is guilty by association. without question are aiding and abetting criminals. They will be stopped and brought to justice. God will take his hand and the time is now!
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