Tsering B Oqc

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Verified Reviewer
| map-marker Santa Rosa, California

Unauthorized charge/ Scam

As I explained to your sales executive in the beginning that I did not intend to advertise on Yelp. But Yelp kept calling while I was at work, while I was eating, while I was driving.

Then they told me everything is free up till May 2nd. She reminded me not to forget to unsubscribe before May 2nd. I did unsubscribe on May 1st. Now my partner says that Yelp has taken money from his account.

This is very unethical.

I don't go for any sort of advertisement since I warn people to avoid Yelp if you don't intend to pay for any advertisement. People use google search engine to search for things near them.

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User's recommendation: Beware

Tyler P Sco

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Verified Reviewer

They charged me for no reason and now won’t answer there phone

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They offered me $300 free advertising. I used it, never got a lead so I canceled services. Next thing I know they are charging me $120 for no reason even after I canceled service. Their customer service number doesnt work. I have wasted over three hours of my time trying to tell them there was a mistake. I would never recommend Yelp. They are thiefs!
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Loss:
$135
Cons:
  • No customer service

Preferred solution: Full refund

Boll P

No one will answer

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Took money out of my credit card with no authorization no one answers the phone to dispute charges. This is absolutely outrageous. Unbelievable.
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Loss:
$600
Cons:
  • Steal money out of your account

Preferred solution: Full refund

User's recommendation: Don’t ever work advertise with these thieves

Matthew L Ara

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund needed for Charges after canceling

This is Matthew Lund my business name is {{Redacted}}, I called on the 13th of April to request a refund of $570 for Yelp charges I didnt even know I was signed up for. I requested refund and I was told I wasnt warranted a refund even though I have never received any work from yelp services.

Ive never set up a proper profile. I was only interested in free trial after buying business cards from Zazzle.

Today is may 1st and I just got charged another $270 from yelp after I cancelled 3 weeks ago it is absolutely insane I would be charged $840 for services I did not even realize I was being charged for nor did I use the services therefor I absolutely need these charges refunded. Contact me by email at mlund43@***.com

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Loss:
$840
Cons:
  • Every thing

Preferred solution: Full refund

User's recommendation: Do not use YELP, use THUMBTACK

1 comment
Guest

Numerous violations of site guidelines have been reported to the webmaster. Read the rules before posting.

Jose U Jhz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint of business

American tire depot in Irvine are really rude and are bullies. They keep harassing the females that work at the Del Taco there in Irvine. They really need to stop before other actions arise.
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Preferred solution: Apology

User's recommendation: Don't go there. There treat woman's really bad

Michelle P Lft

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Paid for order twice

Yelp - Paid for order twice
Ordered online. Went to restaurant to pick up my order. They charged me.. I paid. I didnt expect Yelp/grub hub to charge me again. For an 18$ order I paid 36.54 .. the restaurant said to call Yelp ha! No help whatsoever .. how , how do things like this happen never again I say!
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Loss:
$18

Preferred solution: Full refund

User's recommendation: Stay away … far away

Anonymous
map-marker Forest, Virginia

You are giving out my personal number with out my permission.

Some how they were giving my personal number out as the business number where Inwork. Have no clu how they got my number. I have never used it for work. I called and they did fix it within 15 mjnutes minutes .
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SHERRI A Wgn

You are NOT a legitimate review site.

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1st. Several clients have mentioned they put reviews and they are not there!(so to begin they know you are NOT a legitimate review site) If someone puts something who are you to choose which ones to choose 2nd. You allow reviews to personally attack businesses and or business owners with no validity. Many of these bad reviews are not legitimate some maybe but many NO! 3rd I will be sure to let as many people I can know you are not a reliable source and look into a class action suit with many other local small businesses you carelessly try to hurt !
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Cons:
  • Not reliable or accurate

Preferred solution: accurate reviews good bad or other accuracy!

User's recommendation: Yelp is not a reliable source.

Indu S Kjz

Refund

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I cancelled services after 1 week of use. They have been charging me 100s of dollars every month. Need my hard earned money back
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Loss:
$400
Pros:
  • Only cons
Cons:
  • Cons only

Preferred solution: Full refund

User's recommendation: Don’t even think about signing up with yelp. It’s scam. Once you sign up, they wont pick up ur call or answer any of your questions, they just automatically charge you even if you charge

1 comment
Guest

Cancel in writing and serve via Certified Mail Return Receipt Requested. Calls and e-mails are inadequate and could be placed by anyone. Then notify your financial institution to dishonor and deny any further attempts at billing or charges ; they will be glad to not pay someone.

Paul S Wxp

Accounts

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I am a paving contractor, my account with yo. All I got was painting leaves and for repairing showers, shower doors nothing to do with Paving I ended up with a $2000 bill and they would not help me with it so hard to get to talk to someone and to get this resolved or not very helpful
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Loss:
$2000
Pros:
  • No pros only cons
Cons:
  • Not very helpful hard to deal with

Preferred solution: Full refund

User's recommendation: Not recommended at this time

Jeff E Dna

False charge

Tried to order food and after I entered everything it said that there is a problem and at that point I was out of time and patience so I just turned it off thinking I would not be charged and just ordered it without Yelp. Now that I have been charged anyway I spent a half hour getting the runaround and when I finally got a human on the phone he hung up on me when I said I wanted to dispute a charge Needless to say I will never be using their services again
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Loss:
$13
Cons:
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Don’t use yelp

Debra L Boz

Complaint against business

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Updated by user Apr 05, 2023

He didn’t like it because I left a review for his pricing on a job. So he published my address. In addition to insulting remarks.

Original review Apr 05, 2023
The Alexander group published my address on A review. There should be something against publishing a private address.
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Pros:
  • He was late getting here and also way over priced

Preferred solution: They need to remove my private address from the review. It was a response to my previous review.

User's recommendation: Not very professional

Landon C Geo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Photo Removed from yelp

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The information provided by this service was incorrect and did not get me in touch with customer service.
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User's recommendation: Take the info provided here with a a grain of salt

Anonymous
map-marker Rome, New York

Yes did not help me at all

Remove a comment that I never even created an account with you so now Im gonna go one step more. I am calling my lawyer I will be suing you for the loss of business because of this there are people that *** accounts every day.
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User's recommendation: Not to go with them

Anonymous
map-marker Los Angeles, California

Refund

I already the cancel the subscription on 4/12/2023. the day I was charged and requested for refund. I didn't get response. Then even I already cancelled the service I still get charged 3 time for the amount of $135.20 each. Do not trust the agent that will convince you they're bunch of liar.
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