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Summary of Yelp Customer Service Calls

76 TOTAL CALLS
95% SUCCESSFUL CONNECTIONS
01:35 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Yelp to Ask about:

Refund:

  • “Never received food nor refund”
  • “Refund not received”
  • “Refund”

Account:

  • “Password problem”
  • “Can’t access my account”
  • “Set up account”

Payments and Charges:

  • “Wrongful charge”
  • “Over charged”

Request for Information:

  • “Business hours inquiry”

Shipping and Delivery:

  • “Problem with delivery address”

Staff:

  • “Talk to customer service (775)232-6967”

Activation/ Cancellation:

  • “Want to cancel order”

Other:

  • “To remove a friend who posts ten times a day.”
  • “Yelp states we are closed we are not”
  • “To give credit to a good business”

Yelp Rating Stats

1.4 out of 5 stars
based on 203 reviews
See all 389 reviews

Rating stats

  1. 157 reviews
  2. 26 reviews
  3. 11 reviews
  4. 2 reviews
  5. 7 reviews

About Yelp

Top 5 Yelp Products

Website, Account, Profile, Mobile Application

Top 5 Likes about Yelp

Were nice to me at the beginning, This review is about yelp, Terrable, Biased, Wow

Top 5 Dislikes about Yelp

Yelp is commiting internet extortion, Bogus customer service, Poor customer service, Lies hurt my business, Every time i ask for help i get the run around

Summary

Yelp is a user review and local search website. The company was founded in 2004. In 2012 Yelp had about 78 million users. If you are looking for reviews about certain company, Yelp is the very website to help you. Also, if you have some interesting experience to share, you can post your review on Yelp. Yelp is a great source of information for every consumer. Easy search tool will help you quickly fond the very information you are looking for. With Yelp there is no need to surf on the web searching for information about business in your location.

Yelp reviews and complaints

Yelp is ranked 3 out of 33 in Review Websites and Directories category

Area Served

USA

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Yelp Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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