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Back in March 2016 a review showed up on Yelp for my company - New Castle Remodeling. The review was written by someone I had never worked for and was very negative. Also the review claimed I had changed from South West to my present business name. This never occurred....
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1.0
I didn't like
  • Would not remove falsely posted review
#1196202
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Yelp - Business reviews blocked because I refused to pay a fee!

Just moved my business to a new location. Got (3) 5 star reviews. After that i started getting calls from yelp asking me to pay them for advertising my business and i refused, now my business reviews are blocked! I contact yelp and the response i got didn't make sense. What can be done? Sincerely, Alluring Beauty by Deb
1.0
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1191820
Reply to reviews
Back in 2013 yelp approached to advertise my business. They proposed me only advertise in my area instead of all over NYC. I told them that I don't think that will beneficial since most of my client don't come from my neighborhood, after some back and forth Yelp sale...
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1.0
I liked
  • This review is about yelp
#1191630
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Every time I tried to get in touch with them to cancel I was left on hold until I was disconnected. When I spoke to a girl named Jessica and explained I was in the hospital having emergency surgery and in a care center with a temporary memory loss she said she noted I...
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#1189141
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Yelp's policies and processes are broken and deserve a complete reboot. I interacted with Yelp support team recently and learned that they are all about hiding the truth and executing randomly, illogically, without any common sense. Yelp keeps removing my legitimate...
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1.0
I didn't like
  • Taking down truthful reviews
  • Dishonest operating procedures
#1186935
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Yelp charged us $650.00 for 2 months of NOTHING!! They state they will assist in the advertising of your business and only charge for "clicks" to your ad. What we have found is that they report many "clicks" and charge you for those. Unfortunately we saw no increase to...
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1.0
I didn't like
  • Poor pricing and will not refund
#1186478
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We have a very small air conditioning company. We got 2 bad reviews from customers that didn't use our company! YELP will not remove the reviews & they will not post our great reviews because the computer filters. PLUS...YELP is what you see when searching BING;...
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1.0
I didn't like
  • Deceit
#1186395
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WE have a very small moving company and serve the state of Tennessee. out of 340 jobs in 2017 we got 2 bad reviews! YELP reviews, they will not post our 5 star reviews we have received, will not contact us ONLY to SELL their services and they offer pricey services!!!!...
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#1183859
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Yelp Sucks

They allow anyone to unfairly tarnish a businesses reputation with no facts regarding the complains. Also they neglect to desplay lefitimate 5 star reviews while quickly posting 1 star reviews that are the users first review. These bully tactics must end with business owners cutting off advertising dollars to end Yelps questionable bullying business practices.
1.0
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1182777
Reply to reviews
I've experienced bad business with Yelp. They hide all of our good reviews and post negative ones - yes, we've turned down their advertising offers over and over. They go to their famous algorithm excuse which is "They didn't have enough friends, time on Yelp or enough...
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#1180121
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