Skip to content
  • Login
Yelp

Yelp

www.yelp.com
What is your customer experience with Yelp?

Yelp Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Yelp has 1.5 star rating based on 772 customer reviews. Consumers are mostly dissatisfied.

  • 15% of users would likely recommend Yelp to a friend or colleague.

  • Rating Distribution
  • Pros: Were nice to me at the beginning, Non, Terrable.
    Cons: Lies hurt my business, Theres nothing good to say about this company, Unsure of integrity of the company.

View full overview ›

Media from reviews

I cannot upload my shop to Yelp
Yelp - Fraudulent Panties with no indication of Titanium shortsYelp - Fraudulent Panties with no indication of Titanium shorts - Image 2Yelp - Fraudulent Panties with no indication of Titanium shorts - Image 3Yelp - Update the address and open hoursYelp - Update the address and open hours - Image 2Yelp - Update the address and open hours - Image 3
View all media ›

Top Yelp Reviews

Positive Review

"Review not posted"

stars-rating stars-rating stars-rating stars-rating stars-rating

But I did see it posted a day or so after I put it up. Now it is gone and it was important in that it was a different experience than some of the others who...

Critical Review

"The worst platform"

stars-rating stars-rating stars-rating stars-rating stars-rating

It is clear, to me at least: Yelp is only trying to sell ads and steal your money. It is very strange, but if you don't buy any ad, you start receiving bad...

Show reviews that mention
business service account customer money reviews customer service phone issue services
Filter review
Sort by
Not a Felicia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Locust, North Carolina

Not a Yelper, no helper

I set up an account, wrote a factual, negative review about a used car dealer selling flooded vehicles on the east coast. My long effort to retype it 3x was wasted bc you wouldnt post it. Yelps reputation is now set as a censorship site and not trusted bc you decide what will be aired.

View full review
Lauren C Mca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot upload my shop to Yelp

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I cannot upload my shop to Yelp

I cannot upload my shop to Yelp. I keep pressing add, but you just keep showing that there's an error.

There's an error, try again later.

Please help me to update my shop. Thanks.

View full review

Preferred solution: I want to upload my shop successfully

Naji Lan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stafford, Texas

Fraudulent Panties with no indication of Titanium shorts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Yelp - Fraudulent Panties with no indication of Titanium shorts
Yelp - Fraudulent Panties with no indication of Titanium shorts - Image 2
Yelp - Fraudulent Panties with no indication of Titanium shorts - Image 3

Stop selling Fraudulent Products. That were to be delivered in 3 Days ordered December 28,2024.

Received 2 weeks later.

Kept emailing company no response. Paid thru Shop before receiving item and it took 2 weeks and incorrect products

View full review
Sehaj Esj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

When I tried to call you guys about a week ago, you guys didn’t answer me you guys told me I’ll put you on hold and it was only gonna take five minutes, but I was waiting 50 minutes for the car and st

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Tired to cancel you guys never answers now you guys charged the last of my money and I cant afford to pay for something that does not benefit me as well

View full review
Zenia Yls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Reclamar mi negocio

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Nunca contestaron la llamada, es imposible hablar con el equipo de soporte técnico, la app está mal programada, no tiene las herramientas necesarias para validar la cuenta de un negocio.

View full review

User's recommendation: Mejorar la atención al cliente

Anonymous
map-marker Burbank, California

The worst platform

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It is clear, to me at least: Yelp is only trying to sell ads and steal your money.

It is very strange, but if you don't buy any ad, you start receiving bad reviews.

But what is really weird these reviews come from accounts with one review only (yours!), and located in San Francisco, although your business is not based there.

So so strange... LOL

View full review
Derrick C Qdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Add the State of Georgia

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

If phone drop calls. Please call back!

The agent need to ask for the individuals phone in case we disconnected, and therefore the Yelp agent can call the person back immediately to resolve their issue.

View full review

Preferred solution: The business address in the State of Georgia as well.

Breyden Wvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elkhart, Indiana

Huge 0 on yelp

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

False ratings and awful experience with everyone who tried selling me on there bs. Lawsuit will be issued if this doesn't get resolved. I swear on my life.

View full review
Paul L Bdl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Yelp totally blows.

Why don't you help your customers? You're a piece of *** company that I would avoid at all costs. why don't you just end yourselves?

View full review
Loss:
$50
Cons:
  • It mostly sucks

Preferred solution: I would like to log into my account.

User's recommendation: *** yelpl.

David M Hck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How do you order groceries and get them deliveredI'm

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Guy told me to go to another page. Another website to figure it out gave me no help at all, so if you call this place, you aren't gonna get any help.

View full review
Cons:
  • No help

Preferred solution: Somehow, I ended up on a website for business owners for dealership and I can’t get off of it to order regular groceries

User's recommendation: Absolutely not

Gertrude Dqs
map-marker Carlsbad, New Mexico

CuZ money keeps being requested out of my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Because yall keep requesting money from me and I never used your service and no one never showed me or helped me understand how to run it and I was lied to a

bout your service so I cancaled the service .plus I was never given the proper explanation to ow to operate the service and so at the very beginning I was told that no money would be with drawn out my account if you're serves didn't help me out and so stop requesting money from my account cuz it's no right or fair that am being charged for something that I have no salvage of using

View full review
Rosaland Hko

Unfortunately Yelp customer Service number...

Unfortunately Yelp customer Service number wouldn’t allow me to ask for help with a very difficult yelp listed business. I paid for help from a Yelp listed business, who then left me hanging.

The owner did not follow up on his own suggestion. He refused to help, so i made a very specific review citing my experience with him. When he read my review he called me & was exceptionally insistent that i remove my review promising to follow through with his own suggestion. He also threatened me with making my life very difficult if i did not remove my review.

BUT while still on the phone with him, AFTER i removed my accurate review he again did NOT follow through as he said he would. I have tried calling Yelp with this serious threat as i would think Yelp would want to know about such an occurrence, Yelp has not given me a chance to tell them about this frightening threat. So my only recourse is to write about what occurred here & to later contact the local police. This Yelp site obviously does not respect anyone having difficulty with a yelp business as it won’t allow me to copy my own words.

I’m having to type each word by looking at this window. Yelp’s site won’t allow the normal simple way of simply highlighting my words, & then using command C to make an easy copy of my words.

I have copied my words here for my own record & to submit for help. This site does not appear to be a yelp help site, but it came up in the process of doing my best to try to get help from yelp.

View full review
Priya K Omm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frisco, Texas

Cancel the ad for Business

Updated by user Apr 10, 2025

I do not want to do give any negative review about any one as everyone is doing their best. If anybody can help me resolve my issue, it will be great.Yelp is providing services to so many clients.ThanksPriya

Original review Apr 10, 2025

Hi

Please cancel my business ad for VL Tax Services LLC.

I appreciate your help.

The email id- priya@***.com

Is deactivated.

View full review
Priya K Omm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frisco, Texas

Waiting for my ad cancellation

Yelp hasnt updated any thing about my Ad Cancellation yet.

I am waiting for them. It's quick to expect a reply.

Hence, i will give them a week to respond back. If they don't, i will again request them to consider moving fast to cancel my yelp ad.

Thanks so much for the support.

View full review
Lerianni M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quiero cerrar todo

Me cobraron sin mi consentimiento. Yo no uso esa aplicación porque me cobran. Necesito que me devuelvan el dinero para no tener que ir al banco y decir que me sacaron el dinero sin yo saber.

View full review
Loss:
$269
Pros:
  • Ninguno
Cons:
  • Ninguno

Preferred solution: Full refund

Priya K Egc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frisco, Texas

I never got help for removing company from Ad page

I need help to remove ad page from yelp.

Company name- VL tax Services LLC

Address 14561 Kelmscot Dr Frisco.

View full review

About

Summary

Yelp is a user review and local search website. The company was founded in 2004. In 2012 Yelp had about 78 million users. If you are looking for reviews about certain company, Yelp is the very website to help you. Also, if you have some interesting experience to share, you can post your review on Yelp. Yelp is a great source of information for every consumer. Easy search tool will help you quickly fond the very information you are looking for. With Yelp there is no need to surf on the web searching for information about business in your location.

Yelp reviews and complaints

Yelp is ranked 37 out of 434 in Review Websites and Directories category

Area Served

USA, Canada, Worldwide

Payment Methods

MasterCardAmerican ExpressVISA

Yelp FAQs

Winnie Murugi
PissedConsumer Reporter

Yelp is a web-based platform designed to share crowd-sourced reviews about local businesses. Launched in 2004, it expanded to offer table reservation and delivery services.

Yelp FAQs

According to the Yelp Support Center, you may close your account by submitting an account closure request. Following the procedure, all your data will be removed. Closed Yelp accounts cannot be restored.

Yelpers can both remove and edit their reviews in the app or on a website. It’s necessary to go to Reviews and choose Remove Review. Confirmation may be required. Please note, if you have several reviews you can’t remove all of them at a time. You should start with the latest one and repeat the procedure for the remaining.

According to Yelp Help, it is necessary to submit a request to add your business to Yelp. Each new business is evaluated by the company moderation team to appear on the platform. The eligibility is usually checked within two days. If the submission is accepted, you should enter the required data in the given fields, and click Add Business.

The terms of cancellation may vary for each advertising campaign. Non-term ad programs can be canceled at any time. The cancellation can be completed on the Billing page of the app. You should follow the prompts to complete the procedure. You may also restart ads in the future.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article