We have had many reviews written on our business on the yelp site, only the bad reviews are viewed as reliable and they throw all our good reviews out as unreliable. I find this intolerable as it does accurately portray our business.
If you have both good and bad they should be equal since people rush to judgement without the whole picture. We do good work with animals in our community and I think it is a disgrace what people are allowed to post based on the minimal of information.
I am the director and people are blasting me and I have never even talked to them.
This person wrote the review because of poor customer service of yelp review from Yelp. Reviewer claimed that he or she wants Yelp to "give everyone an equal say good and bad not just favor bad reviews!!!!!".
The most disappointing in user's experience was yelp sucked. Author liked the most biased and terrable. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Yelp for you to read. This information may help you with your purchase decision.