Not resolved
1.5
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Value for money
0 comments

Yelp approached me to advertise with them to get more positive reviews.After nine months, I elected to terminate our relationship.

Then I began to notice that several five star reviews had been removed from our business total. Under the category, "other reviews that are not currently recommended", we now see three one-star, one three-star, two four-star...and 23 five star reviews. How is it possible to have such a preponderance of five-star reviews suddenly become unsuitable to post? I called Yelp to express my suspicions and irritation and was informed that "no human makes the decision...it's all decided by Yelp's" mysterious and unknowable algorithm.

A rationale person might reasonably think that humans were indeed involved and that the unexplained disappearance of those great reviews was directly connected to my refusal to pay them any more money. And guess what?

There's no recourse.These guys are bullies.

Review about: Yelp Review Listing.

Reason of review: Bullying tactics.

Preferred solution: Would like Yelp to be transparent in their selection of which reviews are pulled from their site..

Had an Experience with Yelp?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

SPS Review Forum Scam Hope Fake user Accounts Sps Review Forum "Hope is hiding under many fake accounts. Just recently Hope has returned as 'Joeyt1969' who is well known for showing Hope's mistakes and sloppy behavior exposing SPS as fraud. Also not..." Read more Backpage - Beautiful natural redhead for sensual massage!! (Incall only) - 25 (Pittsburgh outcall/incall south hills) Backpage "This ad is a SCAM & RIP-OFF ARTIST! See what happened to me below… "Let me make your day with a sensual massage you wont forget! Relax and unwind while..." Read more Yelp Extorts Money From Small Business Yelp "I have owned a small business for 23 years now. I choose not to pay YELP every month to promote my company. Now I have ELEVEN 5 star reviews that..." Read more Yelp - Home Remodel Yelp "Hired Bill from Imagineer Building in Wilmington NC, he is the owner. Gave him over 40k. The pictures speak for themselves. These pictures are of the kitchen. They were taken..." Read more Priceline is Fraud Priceline "Bought a hotel reservation that was changeable. Turned out it was bait and switch. Out over $1200. See the screen grab of the actual page I purchased from. Note the..." Read more CCC Information Services - Bad Customer Service CCC Information Services "I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse...." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more Maaco - Bad paint job and broke window Maaco "Took my SUV in to have the driver side painted. Plan black was used and you can see the difference because I have sparklers in my black paint. But when..." Read more