0 comments
Not resolved
1.5
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Value for money

Yelp approached me to advertise with them to get more positive reviews.After nine months, I elected to terminate our relationship.

Then I began to notice that several five star reviews had been removed from our business total. Under the category, "other reviews that are not currently recommended", we now see three one-star, one three-star, two four-star...and 23 five star reviews. How is it possible to have such a preponderance of five-star reviews suddenly become unsuitable to post? I called Yelp to express my suspicions and irritation and was informed that "no human makes the decision...it's all decided by Yelp's" mysterious and unknowable algorithm.

A rationale person might reasonably think that humans were indeed involved and that the unexplained disappearance of those great reviews was directly connected to my refusal to pay them any more money. And guess what?

There's no recourse.These guys are bullies.

Review about: Yelp Review Listing.

Reason of review: Bullying tactics.

Preferred solution: Would like Yelp to be transparent in their selection of which reviews are pulled from their site..

Had an Experience with Yelp?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Presscenter Kickstarter Marketing - Presscenter.co Kickstarter PR service scam Presscenter Kickstarter Marketing "I bought the "Big Bang" plan from presscenter.co after they send me a message on my Kickstarter. I paid $399 ! for it, supposedly a discount from a $1099 package...." Read more Backpage - Beautiful natural redhead for sensual massage!! (Incall only) - 25 (Pittsburgh outcall/incall south hills) Backpage "This ad is a SCAM & RIP-OFF ARTIST! See what happened to me below… "Let me make your day with a sensual massage you wont forget! Relax and unwind while..." Read more Letgo - SCAM----THIEF Letgo "POSTED MY COMPUTER ON WEBSITE, GOT AN OFFER TO BUY FOR POSTED AMOUNT. SETUP ACCOUNT WHAT SUPPOSEDLY WAS PAYPAL (BUT WASN'T) AND I SENT THE ITEM TO AN ADDRESS IN..." Read more FriendlyDuck -  Friendly Duck Affiliates / Usenet.Nl Scam Copyright Abuses, Links to Fraudulent Usenet.Nl sign up pages, DMCA complaints, unethical behaviour, supporting online consumer fraud FriendlyDuck "Friendly Duck Affiliates are reported for abusing authors works and hosting multiple links to Usenet.Nl. I am an author and filed 100+ DMCA takedown requests with Google on many pages..." Read more Jerrys Service Center - Jerry's service (*** job) center Jerrys Service Center "Do not trust this man he talks a big talk and makes promises he can't keep. I was t boned in a crewcab truck by an uninsured driver. I took..." Read more Victor Law Center Pa - DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY Victor Law Center Pa "VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER..." Read more Doublebitcash.com is a not good and bad too Doublebitcash "Beware of this company i purchased bitcoins and NEVER GOT them i purchased bitcoin from this company over 2 weeks ago and sill no bitcoins. Purchased Bitcoin miner, paid for..." Read more Pronto Insurance - Pronto Sucks Pronto Insurance "Pronto Sucks they are playing games they are in hopes you will move on not collect money owed for damages.. They don't answer or return calls claims adjusters or supervisors..." Read more