Product: Yelp Customer Care Clear all filters (0 of 28 reviews match)
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I don't advertise, I don't need to and have found in the past it is a wast of money for my small business and I do not have the budget for it, but I stupidly agree to allow yelp to offer me their bogus "free" credit. Over the holiday weekend my debit card was charged...
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Anonymous
Anonymous

They did the same thing for me. However they couldn't charge my card and they claim that I owe money. Don't know If I should seek legal advice over this. I don't feel that I o...

Product
Yelp Customer Care
#1346527
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These people are rude and hang up on you because they cannot handle the customer service I WILL NEVER USE YELP FOR MY BUSINESS AFTER ALL THE BAD STUFF I HAVE READ...DON'T WASTE YOUR TIME OR MONEY . i SPENT TIME TRYING TO EXPLAIN MY PROBLEM TO THE CUSTOMER SERVICE AGENT...
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1.0
Product
Yelp Customer Care
I didn't like
  • Customer service
#1305068
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We have told the caller from Yelp we are not interested and to please stop calling us. The calls just keep on coming and we've had it!!! We have explained every single time, that we are not interested! They keep asking to speak to the owner of our business and we have...
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1.0
Product
Yelp Customer Care
#1261641
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I had a few questions to ask to the yelp customer service. I clearly was very confused on how to open up a business account. I usually am a loyal review writer on yelp but, first time trying to do a business stand point.Anyways some man picked up & I asked away trying...
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Anonymous
Rae

Completely agree with you here! We had an issue with a review that was considered harassment and tried looking for a hotline for Yelp to report and be taken down immediately. ...

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Yelp Customer Care
#1252743
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Claimed my business on Yelp, like a good business owner is supposed to. Take care of my customers and encouraged people to give us reviews, like a good business owner is supposed to. Then the harassing calls from Yelp started. I would get three calls a day some days...
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Anonymous
Anonymous

Yelp is a poser, supposedly legitimate but not. Maybe they were in the beginning but they sold out. No longer a credible source of information.

1.0
Product
Yelp Customer Care
#1240770
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Yelp required a card from me for ID for what they called a coupon or some kind of trial for ads as part of a domain set up. I did not seek them out or even have a need for their service but, I was curious as to why and what they had to offer, since I was supposedly...
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1.0
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Yelp Customer Care
#1228692
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Customer service did nothing to help rectify the situation.Never received one email from them about our ad continuing or the new billing. I NEVER would have signed up to such an expensive monthly program. (In fact BEWARE they have the acct. contact info UNCHECKED to...
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Yelp Customer Care
#1166977
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A Molly answered the phone, and she is the most incompetent disrespectful person I've ever talked to. Argumentative and insulting, refuse to let me talk about my issue. Everyone please stay away from Yelp I'm still pissed off at the way the rep would talk to a...
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1.3
Product
Yelp Customer Care
I liked
  • Unethical business practice
I didn't like
  • Every time i ask for help i get the run around
#1119231
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I did paid advertising with Yelp for 3 months, over $3,000 worth of business, only to be treated horribly by its employees after canceling. I would expect Superior service from a company that understands the importance of how a business treats its customers. I called...
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1.3
Product
Yelp Customer Care
#1017388
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Yelp Customer Care Review

I didnt like the service from your employee "Chealsea Carroll Escalera. She is rude.
1.0
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Customer service
Product or Service Quality
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Product
Yelp Customer Care
#999608
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