Product: Yelp Customer Care Clear all filters (21 of 21 reviews match)
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A Molly answered the phone, and she is the most incompetent disrespectful person I've ever talked to. Argumentative and insulting, refuse to let me talk about my issue. Everyone please stay away from Yelp I'm still pissed off at the way the rep would talk to a...
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1.4
Product
Yelp Customer Care
I liked
  • Unethical business practice
I didn't like
  • Every time i ask for help i get the run around
#1119231
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I did paid advertising with Yelp for 3 months, over $3,000 worth of business, only to be treated horribly by its employees after canceling. I would expect Superior service from a company that understands the importance of how a business treats its customers. I called...
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1.2
Product
Yelp Customer Care
#1017388
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yelp is removing my 5 star reviews and placing one star review to hurt my business so i will be forced to advertise with yelp, yelp i calling every week to my business and pushing to purchase advertising with yelp, and removing my 5 star reviews so i get frustrated and...
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Anonymous
steve

Yelp seems to be a bad actor, I had the same thing happen to me , had a competitor write a bad review on our site and three 5 star taken down for no good reason. Called y...

Product
Yelp Customer Care
#984075
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Yelp Customer Care Review

#999608
1.1
Details
I didnt like the service from your employee "Chealsea Carroll Escalera. She is rude.
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Customer service
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Yelp Customer Care Review

#957267
4.3
Details
I love this place. They helped so much with my thyroid issues. Go here if you want good service
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Yelp Customer Care Review

#781080
4.5
Details
Excellent company to work with. Excellent customer service, very professional installers, execellent electricians. Start to finish no complaints.
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Why are they calling me, at home, when I am on the "Do Not Call" list?When I ask for an explanation, I'm put on hold and ignored. I asked for the compliance officer. I was transferred to someone who had no idea what the "Do Not Call" list is about. Why are they calling...
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Product
Yelp Customer Care
#957038
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In four months i was charged $1250 and had exactly three fir sure clients book for masssge that found me via my Yelp ad. One was'nt sure, just remembered finding me on Google search, which may have been a link to Yelp. Each one was from out of town not to be a local...
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Anonymous
Anonymous

If you read the reviews on glassdoor left by current and past employees, they freely admit they did/do "hide" positive reviews to "punish" those companies who refused advertis...

1.8
Product
Yelp Customer Care
#927536
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Yelp calls businesses repeatedly. Sales people make promises they know they can't deliver. "We will build a website page for you. We will have our marketing girls get you seen. We will take down bad reviews if you pay $1000 a month" No calls no referrals no clicks only...
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1.2
Product
Yelp Customer Care
I didn't like
  • Fake
  • Lies
  • Scam
#911578
Reply to reviews
I bought a deal with a company that no longer goners it I tried for months to contact someone I get emails back but never from anything more than a robot . The customer service always goes to machine and the sales people swear that there's no actual person to speak to . It's only a matter of a 25 dollar refund I really don't understand why it's so complacated . Yelp...
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1.1
Product
Yelp Customer Care
#907768
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I was under the impression that the purpose of Yelp was to share your experience and tell your story. The management at the establishment disregarded my request so I went on Yelp to review them. Yelp contacted me to tell me that my account would be closed if I...
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1.3
Product
Yelp Customer Care
#898598
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Our business has been miscategorized by yelp for years, they refuse to change it. every time I call I speak to someone different, who promises to call me back, and never calls back. I've had over 5 different people promise to call back, and not one time have I been...
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1.0
Product
Yelp Customer Care
#866183
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Yelp refuse to remove the one negative and fake review of my business, despite the fact that it clearly is about a different business in a different location, they lie and pretend they have no control, but the truth is that one of my competitors has payed them to...
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Anonymous
Pam Keeling-Nuttall

I just went through the same exact thing at my private practice Cassius and associates. There were false claims written by a Chris P. Then 8 other clients wrote nice reviews...

1.0
Product
Yelp Customer Care
I didn't like
  • Dont care about their customers
  • Damage honest businesses
  • Can put it right but wont
#863098
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