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I have a review on my page from a non-client that is a negative review.I have 6 reviews from clients that rate me at 5 stars that the Yelp "software" has determined they are "not recommended." Yelp will not investigate they stand on their "software" and say that they will not change what there "software" does.

I have offered them proof of my statements and they are not interested. I suggested that if they can' portray an accurate review system that they should stop offering reviews. I have a review on my page from a non-client that is a negative review. I have 6 reviews from clients that rate me at 5 stars that the Yelp "software" has determined they are "not recommended." Yelp will not investigate they stand on their "software" and say that they will not change what there "software" does.

I have offered them proof of my statements and they are not interested.I suggested that if they can' portray an accurate review system that they should stop offering reviews.

Reason of review: Poor customer service.

Monetary Loss: $10000.

I didn't like: Review process is not accurate.

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